Privacy Information
Privacy Policy
We understand the information and images you share with us represent valuable business assets. We keep your privacy confidential when you request a quote, upload a logo for vectorization, and get any of our services.
This Privacy Policy clarifies what information we collect and how we maintain confidentiality. Also, you will know about the choices you have regarding your personal information. By using our website and services, you agree to follow the privacy guidelines.
Information You Choose to Share
You need to provide information such as:
- Your name
- Email address
- Company name
- Phone number
- Billing information
- Project details
- Uploaded logos
We only collect the information necessary to provide our services. We use it to communicate about your project.
Design Files You Upload
Our websites are based on vector conversion. Many customers submit valuable branding materials. Files you upload include:
- Company logos
- Brand graphics
- Product artwork
- Technical illustrations
- Design assets
- Marketing graphics
These files are used for completing the services you request. Our team never claim ownership of your submitted artwork.
Information Collected Automatically
Like most websites, we may automatically collect certain technical information when you visit our site. This information include:
- Browser type
- Device type
- Operating system
- IP address
- Pages visited
- Website activity
- Session information
This data helps us improve website performance. We use those data to better understand how visitors use our services. It’s never used to track you individually.
Why We Collect Information
We collect information to support the operation of our business. It helps us to provide a better customer experience. Those information are needed to:
- Process orders
- Deliver completed project
- Respond to inquiries
- Provide customer support
- Send project updates
- Improve website functionality
- Prevent fraud or misuse
- Maintain business records
We do not collect information for purposes unrelated to our services.
How We Handle Your Images
We understand that design files often contain sensitive branding elements. Any artwork submitted through our website is handled with professional care. It’s used for:
- Project completion
- Quote preparation
- Artwork conversion
- File delivery
- Customer support
We do not sell those data to third parties.
Payment Information
Payments are processed through trusted third-party payment providers. We do not store complete credit card information on our servers. Payment providers collect and process payment details according to their own privacy policies.
Cookies and Similar Technologies
Our website uses cookies to improve your browsing experience. It help us:
- Remember preferences
- Analyze website traffic
- Improve website performance
- Understand visitor behavior
How Long We Keep Information
We retain customer information, project records, and uploaded files for operational purposes. The time of retention depends on business needs, legal requirements, and system maintenance practices. Customers should download all delivered files for their own records.
Protecting Your Information
We take all required action to protect the information given to us. We ensure secure systems, restricted access, data protection procedures, and website security safeguards. We work to maintain a secure environment. Also, we encourage customers to take appropriate precautions when sharing information online.
Your Choices and Rights
Depending on the applicable laws in your area, you have the right to:
- Request access to your information
- Correct inaccurate information
- Request deletion of data
- Withdraw consent where applicable
- Ask questions about how information is used
You can request those rights through our contact page. We will make efforts to respond quickly.
Updates to This Privacy Policy
We need to update this Privacy Policy to stay updated about the latest safe practices. Changes will be made to maintain business improvements, new technologies, legal requirements, and service updates. You can find the most current version on this page.